Hurricane Preparedness

For Emergencies:
​Call 911

​​Flooding:​
​Call 911

​​​​Drinking Water Information:​​​
​It is safe to drink tap water as usual, even if the power is out. However, if the water stops working, OWASA will restore service and notify customers as soon as it’s safe to do so. In case there is a water service disruption (for example, if an uprooted tree damages a pipe affecting water delivery) OWASA urges everyone to have a hurricane preparedness plan in place, which includes storing one gallon of water per person per day, for 3 to 7 days. ​​​​​​
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​YOU WILL NEED:​​
​Residents should prepare their homes with nonperishable food items, fuel, batteries, ashlights, bottled water, candles, matches, emergency radio, pet food, cash, re extinguisher, and rst aid kits. Be sure to check on your neighbors, especially if they are disabled or elderly. Secure outdoor items that could become projectiles in wind. First aid kits and medical supplies are encouraged to have on hand. ​​​​​​
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​ Local Shelter Information:
​ Orange County Emergency Management is responsible for setting up and managing shelters. Should we need to establish shelters, the County will open them at pre-identified locations. Notifications will be sent through Town and County channels as well as local media outlets.
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​ ​​Schools:
​Chapel Hill-Carrboro Schools 919-627-8211
​Orange County Schools 919-732-8126
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​​​​​​​Insurance:​
​North Carolina Insurance Information
​​​​Call 800-546-5664 or 919-807-6750
​​​​​​National Flood Insurance Program​
​Call 888-379-9531
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​Power Outages: ​​​
​Stay connected. Access outage maps online at Duke Energy Outages Register for outage updates. Customers can text OUT to 58801 to report an outage from their mobile phone. Be sure to use the mobile phone associated with your account. ​​​
​To stay informed of future power outages, sign up to receive power outage alerts from Duke Energy by texting REG to 57801 or choose from text, email or phone alerts by enrolling Duke Outage Alerts.​​​​Duke Power ​1-800-POWERON (1-800-769-3766) ​​​Piedmont Electric Main Office:1-800-449-2667 ​ ​Report Outage:1-800-222-3107
​Piedmont Outage Map​ ​​Progress Energy 1-800-419-6356
​Progress Energy Outage Map ​​PSNC 1-877-776-2427 ​​​​​​
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​Flooding:​ Document High Water Mark Locations -
​North Carolina's State Floodplain Mapping Program​​​
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​Follow social media to stay informed.​
​Facebook:
​Town of Carrboro
​NC Emergency Management
​Orange County North Carolina
​NOAA NWS National Hurricane Center
​US National Weather Service Raleigh
​American Red Cross Eastern North Carolina
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​Twitter:
​Town of Carrboro
​Orange County North Carolina
National Weather Service
​OWASA
​Red Cross​​​
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​Nextdoor:
​Town of Carrboro​​
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